Customer Service

The personal jewelers of Ascot Diamonds have earned hundreds of "5-Star reviews" from satisfied clients around the world. We are proud of our reputation [earned over 33 years] for exceptional diamonds, fine jewelry and customer service.

We educate our clients and combine the finest diamonds from around the world with extraordinary jewelry and service.

Our mission at Ascot is to make each purchase experience a positive part of your memories.

Each item is gift wrapped in a magnificent jewelry box with a 'hand tied bow' and comes with an elegant gift card for the client to write a special note.

Ascot's loose diamonds are laser inscribed [in our own facility] with a unique number on each stone to provide clients the security they deserve in being able to identify 'their' diamond with certainty at any time

Ascot provides FREE FedEx® shipping and insurance on orders shipped within the US.

We offer FREE engraving on all rings [up to 20 characters where possible] to record this special moment in your life

Ascot is a world leader in creating 'one of a kind' spectacular custom pieces. Our partnership with Catherine Ryder gives us unique access to the designers, master jewelers and skills necessary to produce the extraordinary.

For questions and customer service please call 1-866-382-8020 or Email customer service at info@ascotdiamonds.com

Shop with Ascot... we are confident you will appreciate our genuine commitment to providing exceptional diamonds, magnificent jewelry and a rare standard of personal service.